- Project manage the onboarding process for both small and medium-sized accounts.
- Provide customer support and technical support via email (Helpdesk).
- Drive resolution of technical issues as they arise.
- Build strong relationships and maintain frequent engagement with assigned customers and drive continued value of our products and services.
- Collaborate with Production, Sales, IT, and Marketing to provide the client with the best experience and to drive upselling opportunities.
- Monitor and Analyze account specific data and provide corrective measures as necessary to ensure best implementation of our products.
We offer work from home!
Categoría: Atención al cliente
Estudios mínimos: Bachillerato
Tipo de contrato: Indefinido