We are currently looking for a General Manager for a Hotel in Malta.

• You will manage all hotel operations to achieve maximum guest service and profitability
• Ensure the highest level of services possible in an efficient, courteous, and professional manner by adhering to guidelines and procedures
• Provide leadership and strategic planning to all departments
• Work closely with the hotel owners and other stake holder
• Supervises and coordinates all activities of staff and entire operation of hotel
• Analyse systems and operational procedures. Evaluate and implement new systems as required
• Responsible for the budgets of the Hotel
• Responsible for achieving goals established by the Board of Directors
• Maintain product and service quality standards by conducting periodic inspections, investigating complaints, and initiating corrective action
• Ensures guests are handled courteously and efficiently, complaints and problems are resolved and requests for service are carried through
• Responsible for training of hotel team members in all aspects and responsibilities
• Perform all other necessary duties as required to see profitable hotel
• Interact with guest for guest stay feedback and maintaining high guest service scores