F&B Director 5* Hotel Madrid

Madrid

Publicada hace 6 días

Hostelería / Turismo / Restauración

Categoría: Turismo

Nivel: Ejecutivo

Jornada completa

Tipo de contrato: Indefinido

Experiencia mínima: 5 Años

Nº de vacantes: 1

F&B Director 5* Hotel Madrid

Descripción del puesto de trabajo

We are recruiting a F&B Director for a 5* Hotel in Madrid.

Tasks & Responsibilities:

-Lead, direct, and manage all F&B department operations. Maintain regular presence throughout the department.
-Establish and maintain accurate inventory records. Participate in periodic department inventories. Recommend appropriate actions based on results of inventory reporting.
-Monitor operations to ensure a consistent sequence of service is followed and all brand standards are properly executed.
-Ensure the proper handling, maintenance, storage, and security of all department equipment.
-Ensure compliance with all applicable laws and regulations.
-Prepare and execute business plans to ensure the maximization of department performance.
-Communicate the role that each employee has in their achievement and ensure accountability.
-Analyze and identify financial opportunities including cost controls, productivity levels, and revenue generation.
-Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly.
-Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs.
-Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio.
-Attract and select the best talent available from inside or outside the organization.
-Develop and implement strategies to retain staff.
-Train, coach, supervisors, and employees to achieve their career goals and maximize their potential.

Skills required for the position:

-5 + years of operating experience in a similar position in a high-end restaurant group or in the Food and Beverage department of a luxury hotel
-Degree/diploma or an equivalent combination of education and experience that provides knowledge, skill, and ability sufficient to successfully perform the duties of the position.
-High energy with effective and influential people skills. Positive attitude and the desire to motivate others.
-Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.
-Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
-Strong communication and listening skills and excellent speaking, reading, and writing ability.
-Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization.
-Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, etc)
-Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
-Ability to work evenings, weekends and holidays as need it.

Requisitos

Deep understanding of lifestyle hotels and premium dining products and services.
Graduate or diploma in Hotel Management, Food and Beverage, or a related field.
Native verbal and written Spanish level.
Fluency in English: additional languages preferred.
5 years of service industry experience
5 years of customer service experience

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